Support

How can we help you?

Find quick answers about creating resumes, subscriptions, your data, and troubleshooting. Most questions are answered right here.

Getting started

Fill your details, pick one of 34 templates, and export a polished PDF — all on your device.

Subscriptions & billing

Weekly, Yearly, and Lifetime plans. Manage or cancel anytime from your App Store or Play Store settings.

Export & share PDF

Your resume is generated locally and shared through your device's standard share sheet.

Help Center

Frequently asked questions

How do I create my first resume?

Open the app, tap Create, and fill in the sections — or apply a saved profile to fill them instantly. Pick one of 34 templates, then export your PDF. The ready-made phrase library helps you describe your experience powerfully.

What is included in Free vs Premium?

The free tier has limits on CV count, cover letters, templates, profiles, and custom sections. Premium unlocks unlimited everything. Plans available: Weekly, Yearly (auto-renewing), and Lifetime (one-time purchase).

How do I manage or cancel my subscription?

Subscriptions renew automatically until canceled. Manage or cancel from your device: on iOS go to Settings › your name › Subscriptions; on Android open the Play Store › Payments & subscriptions. Cancel at least 24 hours before the period ends. Lifetime is a one-time purchase with nothing to cancel.

I bought Premium — how do I restore it on a new device?

Use “Restore Purchases” on the app's premium screen, and make sure you are signed in with the same Apple ID or Google account you used to purchase.

How do I export or share my resume as a PDF?

Tap Export / Share inside the app. The PDF is generated entirely on your device, then you can save it or send it through the standard share sheet.

Where is my data stored? Is it safe?

All of your resume, cover letter, application, and profile data is stored only on your device and protected by your device's built-in security. We have no server and never see your content. Learn more in our Privacy Policy.

I lost my device or reinstalled the app — can I recover my resumes?

There is no account and no cloud backup, so data cannot be recovered if the device is lost or the app is uninstalled. We recommend keeping exported PDF copies of your resumes as backups.

How do I request a refund?

Refunds are handled by the stores, not by us. Request through Apple at support.apple.com/billing or Google at the Google Play refund page.

Why does the app ask for camera or photo access?

Only to add a profile photo, and only when you choose to. Your photo is stored on your device and is never sent anywhere.

How do interview reminders work?

Add interview dates in the job application tracker and the app schedules local notifications (for example, 1 day and 2 hours before). Allow notifications so reminders can appear on time.

How do I change the app's language or theme?

The app supports 20 languages — change it in the app settings. On this website, use the language selector and the light/dark toggle in the top bar.

I found a bug or have a feature request.

We'd love to hear from you. Email support@proresumecv.app and include your device model and app version so we can help faster.

Still need help?

We're here for you

Can't find your answer above? Reach out and we'll get back to you within 1–2 business days.