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A few quick tips

These help us solve your issue on the first reply.

Check the Help Center first

Many questions about subscriptions, PDF export, and your data are already answered on our Support page.

Billing, refunds, or canceling?

Purchases are processed by the stores. Manage subscriptions in your App Store or Play Store settings, and request refunds through Apple at support.apple.com/billing or Google at the Google Play refund page.

Reporting a bug?

Include your device model, operating system version, and app version, plus a short description of what happened. Screenshots help a lot.